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Rates

Transcription RatesTyping RatesProofreading and Editing RatesFormatting

HeadphonesWe charge a starting rate of ZAR8.50 per audio minute using intelligent verbatim, English transcription using our standard formatting. This rate may be influenced by the following factors:

  • Clarity of the audio or video recording
  • Clarity of the speaker / speakers
  • Number of speakers
  • Heavy accent / dialects

A surcharge may be charged for the following:

  • 4 or more speakers per audio
  • Full verbatim requirements
  • Editing requirements
  • Time coding
  • Afrikaans transcription
  • Customised formatting

Full verbatim

Full verbatim means we type exactly what is said, including all hesitations (er, um, uh, and so forth), repetition of words, fillers (you know, okay, alright, and so forth), all stutters and stammers, and non-standard English (ain’t, gonna, ‘cause, and so forth). An example of a sentence typed using full verbatim would be: “I…I…I didn’t know, um, that he was…was gonna, you know, be there”.

Intelligent verbatim

Intelligent verbatim means we type what is said but exclude all hesitations (er, um, uh, and so forth), repetition of words UNLESS used for emphasis, fillers (you know, okay, alright, and so forth when these words add no value to the context), and all stutters and stammers. Non-standard English (ain’t, gonna, ‘cause, and so forth) is still used. The above example transcribed using intelligent verbatim would read as follows: “I didn’t know that he was gonna be there”. Intelligent verbatim allows for easier reading on any transcription.

Edited

Edited means that we can edit the document to fix grammatical errors. This will be an additional service which will be done after the transcription.

Combination

Because we believe in personalised services you have the option to combine various elements from the above. Speak to us about your requirements.

Turnaround time

Please note that we offer quality transcription as opposed to quantity transcription. All transcriptions are transcribed and checked by our team and then double checked to ensure only the highest quality transcriptions are sent out. This does impact our turnaround time. We can offer a turnaround time of 2 full working days per 1 hour of audio (depending on the workload already undertaken). However, if you have something urgent, please advise us and we can discuss this further with you. In some cases we may be able to offer you a quicker turnaround time. A surcharge may be charged for evening or weekend work or if other projects already undertaken need to be moved around to accommodate your request for a quicker turnaround time. We will, however, always endeavour to get your transcription to you as soon as possible.

KeyboardWe charge a rate of between ZAR20.00 and ZAR40.00 per page for typing. The rate depends on the amount of information per page, font used, line spacing used, formatting requirements and so forth. This rate may be influenced by the following factors:

  • Clarity of the document provided
  • Legibility of handwriting, if applicable
  • Editing requirements on copy typing
  • Quality of copied documents, if applicable
  • Images and tables required
  • Formatting requirements

Please note: the exact rate for typing is difficult to advise before seeing the material you will be providing. If possible, please send us an example of what you require typed and we can send you an accurate quotation accordingly.

DocumentsWe charge a rate of between ZAR15.00 and ZAR30.00 per page for proofreading and editing services. This rate may be influenced by the following:

  • Clarity of the document provided
  • Quality of copied documents, where applicable
  • Images and tables in the document
  • Formatting requirements
  • Cross-referencing requirements
  • The extent of editing required in the document

Please note: the exact rate for proofreading and editing is difficult to advise before seeing the material you will be providing. If possible, please send us an example of what you require proofread and edited and we can send you an accurate quotation accordingly.

If formatting is required as part of the proofreading and editing, this will be charged as an additional service. In some cases it may be quicker and more cost-effective to retype the document than reformat the document. Please send us an example of what formatting requirements you need so that we can send you an accurate quotation accordingly.